We advise all our passengers to report to the airport at least 3 hours before scheduled time of departure. The time shown on the flight coupons of your ticket is the actual departure time of the aircraft. However, we advise you to call up your local DAALLO Airlines airport office or flight information to confirm the DAALLO Airlines flight departure time before you leave home, in case of any unexpected delays or rescheduling. Please have the following documents in hand readily available when reporting to the check in counters:

For Paper Tickets:
  • Your ticket
  • Passport
  • Visa (if required)

For Electronic Tickets:
  • Your Photo ID / Passport
  • Visa (if required)

You must arrive at the airport early enough to complete check in, immigration and security procedures in time to be present at the boarding gate. DAALLO Airlines boarding gate will close 20 minutes before departure, any passenger who does not present him/herself on time will be off loaded from the flight and his/her baggage will removed from the flight. The flights cannot be held for customers reporting late to the check in counters and hence no responsibility shall be taken by the airline in such cases. We do try to minimize the time you spend on checking-in, however, check-in deadlines vary according to the airport facilities and your journey will be smoother if you allow plenty of time.

Our Destination Check in Counters
Opening Before Departure Closing Before Departure
Burao 2 Hours 30 Minutes
Bossasso 2 Hours 30 Minutes
Dubai 3 Hours 1 Hour
Galcaio 2 Hours 30 Minutes
London Gatwick 3 Hours 45 Minutes
Hargeisa 2 Hours 40 Minutes
Djibouti 3 Hours 1 hour
Jeddah 3 Hours 1 hour
Mogadishu 2 Hours 40 Minutes
Nairobi 3 Hours 40 Minutes
Paris 3 Hours 1 Hour