DAALLO Airlines will make all necessary attempts to ensure passenger
baggage is carried to its final destination. However, the airline’s extent of liability
is restricted to the weight of luggage and not the value, therefore, DAALLO Airlines
will not accept any liability for Fragile, Valuable and Perishable items packed
in the luggage.
We recommend to our passengers to label all their baggage with visual markings such
as Name, Address, Telephone numbers and Destination for easy identification of their
luggage incase the tag accidentally comes off their baggage during handling. DAALLO
Airlines will supply stickers at free of charge to its passengers at check in counters
or through travel agents. Please attach these stickers on or inside your baggage
before you approach the check in counter.
Connection Your Baggage to DAALLO Airlines Flights
DAALLO Airlines has concluded interlined agreements with various airlines, which
means, each airline we have such an agreement with, accepts each others tickets
and baggage. However, it is the responsibility of individual passenger to ask the
airline at the counter to have their baggage check to their final destination; and
in this case you will be required to produce your confirmed onward ticket or evidence
of booking to connect between the two airlines. Ensure your baggage is checked to
final destination, check before you leave the counter.
If you are holding two separate tickets from two different airlines, it is recommended
that you show both the tickets to the check in agent in order to assist you with
your baggage requirements, your connection process.
In case you are holding tickets of airlines that we do not have interline agreement
with, it recommended you as your ticket agent or check in counter staff who will
be please to notify you of the same.
In case you are holding such ticket, you will be required to check your baggage
to the first point and clear your baggage from customs for recheck in at the connecting
point. DAALLO Airlines however, will assist such passenger to retag their baggage
at a small fee, however, does not take any responsibility or liability if the delivering
carrier failed to deliver the baggage at the connecting point. It is therefore,
the passenger’s own responsibility to collect the baggage from arrival halls and
produce for rechecking.
DAALLO Airlines will only take full responsibility of the baggage once it is traced,
tagged with its own baggage tag and the tag handed over to the passenger as evidence
of receipt of the baggage from the delivering carrier.
Normal liability and procedure will apply for any loss or damage to the luggage
once we confirm to have received your baggage in our possession and re tagged.